disney plus not working on roku error code 42

Since update to 105 we are unable to use Disney Plus. We are available for live support 24 hours a day 7 days a week.

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On a mobile Android device hold the power button to bring up the power menu.

. If nothing works then use a VPN service to unblock the content for your region. They ended up giving me a 1 month credit but that still doesnt solve the issue. All other apps are working.

If you are also facing this issue then try the below fix to overcome this issue. Select Home Settings System System update Check now. I am having the same issue with the dreaded OK button and Disney Plus.

You should log out close the app then log back in. According to the Down Detector Disney has reported over 400 issues in the past hour. Created Nov 8 2018.

Restart your internet device modem router etc or change the direction of the router. Try resetting your internet connection. Disney Plus is the only app not working also the only one that we subscribed to via Roku ie.

We meet again after Roku has hit us with another botched update without our consent. Downdetector only reports an incident when the number of problem reports is significantly higher than. It is common for some problems to be reported throughout the day.

On a mobile iOS device press and hold any of the volume buttons until you see the power off slider appearing. One-Stop Solution to Download Movies from Hot Over-the-Top Platforms. If youre using an iPhone enable location services and tap on the Disney app to select while using the app optionAnd if youre using an Android device turn on the location services and select the High Accuracy option to get the issue solved.

Turn off your device. Heres how to Fix Disney Plus Error Code 42. The second step is to disconnect your Wi-Fi router from your Android or iOS device and wait for at least 30 seconds if not a minute.

Disney outages reported in the last 24 hours. But if its an issue with the Disney servers then it is just a case of waiting until it gets fixed. Try to be close to.

Following are the steps that can help you resolve hotspot connectivity issues. Quick Fixes of Hotspot Connectivity Issue. The first step is to always check if your internet speed is optimal or not.

Sometimes all you need is to refresh your connection. A simple solution is to restart your iPhone or iPad if Disney Plus isnt working on your Safari browser. They send a verification email with a six digit code.

Disconnect your mobile or Wi-Fi internet connection from the device youre using wait for 30 to 60 seconds and then reconnect. Log out from the account and sign in again to see if this makes Disney Plus work on your iPhone or iPad. Reset your router and change the Mac address to fix Disney Plus not loading on iPhone or iPad.

Next from the list of available options choose Restart and wait for your device to boot back up. They could not fix the issue at all. We have 5 Roku devices 4x Stick 1x Express.

All devices suffer from this issue. Check your internet download speed from the device youre using if its slower than 5 Mbps that could be your issue. This time the 105 update knocked out Disney and Hulu for countless users.

Try deleting the Disney Plus. Once I did that everything loaded on the page but I still cant stream content due to everyone on the planet with the same idea. The problem is only with the Disney Plus channel.

Pmts go through Roku. Disney is a direct-to-consumer streaming service offering movies series and short-form content from Disney Pixar Marvel Star Wars National Geographic and more. Ive got a fix though for both the Roku sticks as well as Roku TVs exact same method and hopefully this will work for you as well.

Try updating the main Roku software from the settings menu to see if that fixes the Disney Plus not working on Roku issue. Make sure you verify your account in Settings lower left corner. Remove the Disney Plus channel and add it again.

General Disney Troubleshooting Tips. Are you ready to save the day for your kids. Highlight the channel press the star button Check for updates.

Disney Star is an expansion of the service available in some countries featuring more mature titles from Disneys vast library. Also check your internet settingsrouter in case thats the problem and even try different devices including your. Remember the speed must be above 5 Mbps.

Many Disney users say theyre experiencing technical difficulties on the streaming service. I contacted Disney Plus technical support a week ago and we walked through every possibility. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day.

The solutions outlined above will usually be sufficient to fix the first two of these issues.

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